Participating Dentists: Good for Your Smile and Your Wallet

 

Finding a dentist who meets your needs can be challenging, but the TRICARE Dental Program (TDP) makes is easy with access to a network of more than 65,000 participating dentists. As a TDP enrollee residing in the United States, you have the flexibility to seek care from any civilian dentist. However, when you select a TDP-participating dentist, you can reduce your out-of-pocket expenses and ease administrative burdens.

A participating dentist has signed a contractual agreement with United Concordia Companies, Inc. (United Concordia) to follow TDP rules for providing care and accepting payments. Some of the advantages of using a participating dentist include:

  • Saving money - Participating dentists accept United Concordia's allowance for covered services as payment in full and charge you only the applicable cost-share. With a nonparticipating dentist, you may need to pay the difference between United Concordia's allowance and the dentist's charge.

  • Saving time - Participating dentists complete your claim form at no extra charge and submit it to United Concordia on your behalf. If you see a nonparticipating dentist, you may need to submit your own claim.

  • Peace of mind - Participating dentists are subject to United Concordia's quality assurance programs and agree to routine verification of their credentials.

  • Dental readiness documentation - Participating dentists complete the DD Form 2813 Department of Defense Active Duty/Reserve Forces Dental Examination for National Guard and Reserve members at no additional cost.

How Do I Know if My Dentist is a TDP-Participating Dentist?

Ask your dentist if he or she participates in the TDP rather than if he or she accepts the TDP or United Concordia. Most dentists (participating and nonparticipating) will accept payment from United Concordia; however, that does not mean that a dentist is participating in the TDP and is part of the TDP network.

Locating a Participating Dentist

You can locate a participating dentist in any of the following ways:

  • Use the online dentist directory. Simply visit the TDP Web site at www.TRICAREdentalprogram.com and click on “Information for Enrollees,” then “Find a Dentist” under the “Quick Links” tab. You can search for a dentist by last name, specialty, city, county or ZIP code. The online directory is updated weekly and indicates if the dentist is accepting new patients.

  • Call United Concordia at 1-800-866-8499. A TDP customer service representative will assist you with information regarding a dentist's participation status, specialty and office location.

  • Contact your local Beneficiary Counseling and Assistance Coordinator (BCAC). An online BCAC directory can be found at www.tricare.mil/bcacdcao.

For more information about participating dentists, please visit the TDP Web site at www.TRICAREdentalprogram.com.




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