At the heart of our dental programs is our relationship
with dentists. United Concordia has one of the largest
contracted provider networks in the country. Our networks
have over 63,000 general dentists and specialists in all
50 states and three US territories.
United Concordia has been able to develop such a large
network because we believe dentists are our partners.
We treat them as such by designing innovative plans
that compensate dentists better for providing high quality
service. We also employ top quality Professional
Relations staff, who have on average 14 years of direct
dental experience, and charge them with making sure
United Concordia dental programs run smoothly in the
dental offices.
Some of the responsibilities of a United Concordia
Professional Relation Representative include:
- Recruiting dentists to
participate in United Concordia networks.
- Promoting two-way communication
through office visits, newsletters, etc.
- Resolving questions and
explaining United Concordia's policies and
procedures to dentist/staff.
- Verifying compliance with
program requirements.
- Clarifying claims processing
procedures.
- Conducting educational seminars.
- Promoting value-added
services such as electronic claims submission and
web-based inquiry.
Thank you for your participation with United Concordia. As a
participating dentist, your name and address is included
in our network directory. It is extremely important to
inform your Professional Relations Representative of any changes
to the office name, address, telephone number and any
dentist that may be added or deleted from your practice.
|