Get to Know Dental Electronic Services

United Concordia's dental electronic services (DES) department is dedicated to promoting and supporting Electronic Data Interchange (EDI) and the use of our Web products and services. The DES staff of eight researches and resolves problems to enable the submission of claims through EDI and Speed eClaimSM (United Concordia's real-time Internet claim product). They also support all of the users of My Patients' Benefits, My Dental Benefits and secure e-mail.

Currently, United Concordia receives an average of 34 percent of all claims electronically. This is between 15,000 and 16,000 electronic claims daily and it continues to grow.

To ensure continual growth of EDI within the company, DES represents United Concordia on several national EDI organizations/committees, at dental trade shows and at provider educational seminars.

For additional information visit The Benefits of Electronic Data Interchange page.


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