Telephone Inquiries: 1-800-866-8499 (toll-free) 24 hours a dayMonday - Friday For Enrollment and Billing Hours click here.
Telephone Inquiries - Hearing Impaired:1-800-891-1854 (toll-free TDD)
Written Inquiries: United Concordia TDP Customer Service P.O. Box 69410 Harrisburg, PA 17106-9410
E-mail: conus@ucci.com
CONUS Customer Service Online Question/Comment Form: CONUS Comment Form
Telephone Inquiries: 1-888-418-0466 (toll-free) - available only in the locations listed below
Note: Before dialing the toll-free number above, please enter the access code listed in the chart below for the country in which you are stationed.
If your country is not listed above, use the OCONUS toll number 1-717-975-5017, or the fax toll number 1-717-260-7367.
Representatives are available to assist members in English, German, and Italian, Japanese, Korean and Spanish 24 hours per day, Monday - Friday.
Written Inquiries: United Concordia TDP OCONUS Dental Unit P.O. Box 69418 Harrisburg, PA 17106-9418
E-mail: oconus@ucci.com
OCONUS Customer Service Online Question/Comment Form: OCONUS Comment Form
Enrollment Applications (TDP Enrollment/Change Form and Initial Payment)
Mail: United Concordia/TDP P.O. Box 827583 Philadelphia, PA 19182-7583
Fax (credit card only): 1-888-734-1944
Recurring Payments
Mail: United Concordia/TDP P.O. Box 827388 Philadelphia, PA 19182-7388
Telephone Inquiries: 1-888-622-2256 Hours - 8 AM - 8 PM EST Monday - Friday
General Correspondence
Mail: United Concordia TDP Enrollment and Billing P.O. Box 69426 Harrisburg, PA 17106-9426
E-mail: eabem@ucci.com
Mail: United Concordia TDP Quality of Care P.O. Box 69406 Harrisburg, PA 17106-9406
Mail: United Concordia Special Investigations Unit P.O. Box 69406 Harrisburg, PA 17106-9406
Toll-free hotline: 1-877-968-7455
Telephone: 1-800-538-9522
