United Concordia Contact Information - for services provided through April 30, 2012

Enrollment and Billing

Telephone Inquiries:
1-888-622-2256 (toll-free)
Hours - 8:30 AM - 4:30 PM ET (Monday - Friday)

Mail:
United Concordia
TDP Enrollment and Billing
P.O. Box 69426
Harrisburg, PA 17106-9426

Recurring Payments Mail

Mail:
United Concordia/TDP
P.O. Box 827388
Philadelphia, PA 19182-7388

E-mail:
eabem@ucci.com

Enrollment and Billing Customer Service Online Question/Comment Form:
E&B Comment Form.

CONUS Customer Service

Telephone Inquiries:
1-800-866-8499 (toll-free)
Hours - 8:30 AM - 4:30 PM ET (Monday - Friday)

Telephone Inquiries - Hearing Impaired:
1-800-891-1854 (toll-free TDD)

Written Inquiries:
United Concordia
TDP Customer Service
P.O. Box 69410
Harrisburg, PA 17106-9410

E-mail:
conus@ucci.com

CONUS Customer Service Online Question/Comment Form:
CONUS Comment Form

OCONUS Customer Service

Telephone Inquiries:
1-888-418-0466 or 1-717-975-5017
Hours - 8:30 AM - 4:30 PM ET (Monday - Friday)

Representatives are available to assist beneficiaries in English, German,
Italian, Japanese, Korean and Spanish.

Written Inquiries:
United Concordia
TDP OCONUS Dental Unit
P.O. Box 69418
Harrisburg, PA 17106-9418

ATT Country Codes for OCONUS Enrollees

E-mail:
oconus@ucci.com

OCONUS Customer Service Online Question/Comment Form:
OCONUS Comment Form

Grievance Contact Information

Submit concerns in writing to United Concordia at:

United Concordia
TDP Quality of Care - Grievances
4401 Deer Path Road, DP-4J
Harrisburg, PA 17110