United Concordia verifies member eligibility in the TDP
using the Defense Enrollment Eligibility Reporting
System (DEERS).
It is extremely important that DEERS contains up-to-date
information on each family member. If eligibility
cannot be confirmed, enrollment may be denied.
Many life events change your status and require you
to update DEERS to maintain eligibility for TDP, such as:
Permanent Change of Station (PCS)
Changes in marital status
Newborns or adopted children
Student status for children
age 21 and over*
Updating DEERS
It is the sponsor's responsibility to ensure that
family members are registered in DEERS correctly and
that all status information is kept current at all
times. Only the sponsor can add or delete family
members. Adding or deleting family members requires
the proper documents, such as a marriage certificate,
divorce decree, or birth certificate. You can notify
DEERS of status changes, in the following ways:
Visit a local personnel office
that has a uniformed services ID card issuing facility
or a Real-Time Automated Personnel Identification
System (RAPIDS) office. Visit a
RAPIDS office
near you.
Call Defense Manpower Data
Center Support Office at 1-800-538-9552
(or 1-866-363-2883
TTY/TDD) Monday - Friday,
6:00 a.m. to 3:30 p.m. (Pacific Time),
except Federal holidays.
Fax DEERS at 1-831-
655-8317.
Mail changes to Defense Manpower
Data Center Support Office, Attention: COA, 400 Gigling
Road, Seaside, CA 93955-6771.
*TRICARE covers eligible children until age 21. For TRICARE
coverage beyond the age of 21, the child must meet
certain requirements.
