United Concordia verifies member eligibility in the TDP using
the Defense Enrollment Eligibility Reporting System (DEERS).
It is extremely important that DEERS contains up-to-date
information on each family member. If eligibility cannot be
confirmed, enrollment may be denied.
Many life events change your status and require you to update DEERS
to maintain eligibility for TDP, such as:
Permanent Change of Station (PCS)
Changes in marital status
Newborns or adopted children
Student status for children age 21 and over*
Updating DEERS
It is the sponsor's responsibility to ensure that family
members are registered in DEERS correctly and that all status
information is kept current at all times. Only the sponsor can
add or delete family members. Adding or deleting family members
requires the proper documents, such as a marriage certificate,
divorce decree, or birth certificate. You can notify DEERS of
status changes, in the following ways:
Visit a local personnel office that has a uniformed services ID card issuing facility
or a Real-Time Automated Personnel Identification System (RAPIDS) office. Visit a
RAPIDS office near you.
Call Defense Manpower Data Center Support Office at 1-800-538-9552 (or 1-866-363-2883 TTY/TDD) Monday - Friday, 6 a.m. to 3:30 p.m. (Pacific Time), except Federal holidays.
Fax DEERS at 1-831-655-8317.
Mail changes to Defense Manpower Data Center Support Office, Attention: COA, 400 Gigling Road, Seaside, CA 93955-6771.
*TRICARE covers eligible children until age 21. For TRICARE coverage beyond the age of 21, the child must meet certain requirements.
