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Overseas Dental Care - Services before 05/01/2012

What is the Command Sponsored Policy? Command Sponsored TDP enrollee claims for dental care provided outside of the OCONUS military dental treatment facility(ODTF) are paid under the OCONUS cost-share structure. Non-Command Sponsored TDP enrollee claims for OCONUS non-ODTF care are paid under the CONUS cost-share structure.(See cost-share chart in the TDP Benefit Booklet.)

Am I Command Sponsored? Determination of a TDP enrollee's Command Sponsored status is primarily based on their enrollment in either the TRICARE Overseas Program (TOP) Prime or TRICARE Global Remote Overseas (TGRO) program as reflected in the Defense Enrollment Eligibility Reporting System (DEERS). TDP enrollees who are not enrolled in TOP or TGRO, but are Command Sponsored as noted on their sponsor's overseas orders, are also eligible for the OCONUS cost-share structure for the claims payment; proof of Command Sponsorship must be provided to UCCI.

How do I contact my TAO?

How can I receive orthodontic treatment overseas? The orthodontic services covered under TDP are comprehensive, however, some limitations apply. For specifics on the TDP service limitations, as well as TDP orthodontic services limitations, please refer to the TDP Benefit Booklet.

You are required to obtain a Non-Availability Referral Form (NARF) for all orthodontic services received in the OCONUS service area,and services must be performed by an orthodontist on the Host Nation Provider Directory. This Directory provides a list of dentists that have been verified by TMA as having met certain Government quality criteria.

How can I receive implant procedures overseas? The implant services covered under the TDP are extensive and include surgical placement, prefabricated abutment, custom abutment and more. There are, however, some limitations. For specifics on the TDP service limitations, as well as TDP implant services limitations, please refer to the TDP Benefit Booklet

A Non-Availability Referral Form (NARF) is required for all implant services received in the OCONUS service area, and if living in a Non-Remote location, you must select a dentist from the Host Nation Provider Directory.

How can I file a claim in an OCONUS area? Many civilian overseas dental offices require their patients to pay for all dental services at the time they are rendered. They also may require you to personally submit your claims to United Concordia for reimbursement of your out-of-pocket expenses (not including cost-shares). Your dental claims must be completed and submitted to United Concordia as soon as possible following the date of service, preferably within 60 days.

Any claim filed more than 12 months after the month in which the service was completed will be denied. To ensure your claim is properly processed and avoid any possible payment delay, these three items must be submitted to United Concordia:

  1. TDP OCONUS Claim Form
  2. Dentist's Bill or Statement of Charges - If the specific service(s) provided are repeated on the claim form, a separate office bill is not needed.
  3. Non-Availability Referral Form (NARF) - This is required for orthodontic and implant services and a dentist on the Host Nation Provider Directory must be used or the claim will be denied. One exception is Canada, where members may receive care from any dentist; however, a NARF is still required prior to obtaining treatment for orthodontic or implant services.

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