United Concordia provides several ways for you to stay current on submitting your premium payments,
depending on who is enrolled in the program.
National Guard/Selected Reserve Sponsors
Premium Payroll Deductions
If you have a military payroll account, and sufficient
funds are available at the time of collection, the
Government will collect your share of the premium,
in advance, through a Uniformed Services Finance
Center. Members should always verify that the correct
dental deduction appears on their Leave and Earnings
Statement (LES).
United Concordia's Enrollment & Billing department
has made enhancements to our billing system that interfaces
with the military finance system. This upgrade provides several advantages.
If your TDP premiums are being deducted from your DoD or Public Health
Service payroll account, you will no longer be billed via a paper invoice
when you owe a TDP premium amount that is less than twice your monthly
premium - this amount will now be deducted from the sponsor's military
payroll account when sufficient funds are available. An example would
be when you go from a single plan enrollment to a family plan enrollment
and the premium rate change misses the monthly payroll deduction process.
Another example is when a Reserve member does not drill one month and
therefore, no drill-pay is available in the military payroll account
to pay the monthly premium. You will, however, still receive a paper
invoice for any amount due in excess of twice the monthly premium.
Please contact United Concordia's Enrollment & Billing Member Services
department if you have questions regarding this process at
eabem@ucci.com or call
1-888-622-2256.
If United Concordia is unable to obtain the requested premium payment from the sponsor’s military
payroll account for any reason, you, the member, will be responsible for paying the premium costs
by means of direct billing. When this occurs, premium collection will transfer from the Uniformed
Services Finance Center payroll allotment or deduction to direct billing (see below) by United
Concordia until funds are available for payroll deduction.
NOTE: Family member(s) of activated National Guard/Reserve follow the same payment methods of Active Duty Family Members for payment method.
IRR Sponsors and Family Members of National Guard/Reserve
Direct Billing Process
Direct billing for your TDP premiums is required. United Concordia will issue a monthly invoice to
collect the premium. If the sponsor and family member(s) are both enrolled and on direct billing,
two monthly invoices will be issued.
While on direct billing, United Concordia can accept payment online
or by mail:
Pay Online
United Concordia offers three ways to submit your monthly premium payment online using our
electronic billing system (eBill) with your Visa, MasterCard, or checking account:
Submit each payment manually
Schedule each payment for a specific date
Set up an automatic, recurring monthly payment to continue for a specified period of time or indefinitely.
United Concordia recommends the latter option.
Register for eBill today. Instructions for setting up your online account can be found on
the back of your monthly invoice and on the eBill page.
Mail It
You can also mail a check or money order, along with your invoice, to United Concordia at
the following address:
United Concordia/TDP
P.O. Box 827388
Philadelphia, PA 19182-7388
Write the contract identification number (contract ID) in the memo field of your check or money order.
