United Concordia's mission is to ensure access to affordable,
quality, dental healthcare enabling individuals to live healthier,
more fulfilling lives. We do this through the innovative products,
programs and services we provide throughout the nation. In carrying
out this mission, we strive to preserve the tradition and reputation
that United Concordia has built upon its high ethical standards.
Building a strong reputation is difficult, but losing it is easy.
That is particularly true today as the health care industry,
including health insurers, is under increasing scrutiny. Questionable
or unlawful acts quickly erode public confidence, causing our
customers to lose trust in us.
At United Concordia, we embrace our Corporate values. We recognize
that it is not enough to merely comply with laws and regulations
but imperative to abide by the highest ethical standards in serving
our constituents and community, using a deeply ingrained system of
values. Therefore, it is important that we do not lose sight of one
basic principle of integrity — “We care not only
for the end result, but how it is obtained.” This means
conducting ourselves with integrity in everything we do.
The responsibilities and expectations found in the Code of Business
Conduct are not new. United Concordia's Code of Business Conduct
forms the backbone of our ethical culture. In fact, over the years
it has become the cornerstone of United Concordia's commitment to
integrity and one of United Concordia's core values. In the Web
pages at the links below, you will find our Code of Business Conduct
that embodies our commitment to integrity and ethical business
conduct. We invite you to partner with us by holding us accountable
to these higher ethical standards. This will allow us to preserve
and strengthen our long tradition as an ethical organization.
United Concordia's Values
United in Our Mission
Dedicated to Excellence
Committed to Integrity
Focused on Our Customers, Employees and Communities
United Concordia's Principles of Integrity
Personal and professional integrity is and has been our most important value;
We care not only for the end result but also how it's obtained;
We are honest and forthright. We observe all laws and regulations. But lawful behavior is not quite enough; ethical behavior is our standard;
We trust and rely on our instincts to tell us that something is not quite right;
Customer, provider and supplier relations are the cornerstones of our business. They must be built upon credibility and mutual respect;
We demand ethical conduct in all of our activities; and,
We do the right thing.
A Commitment To Integrity, United Concordia Values and United Concordia's Principles of Integrity
