United Concordia's TDP Department
is ISO 9001:2008 Certified
United Concordia is a national dental insurance company
providing high quality, cost effective dental benefit
programs to TDP enrollees, including active duty family
members, National Guard and Reserve members and their
families.
We are committed to the satisfaction of our enrollee,
Government and provider customers through a demonstration
of operational excellence, personalized support of
the military community and continuous process improvement.
As confirmation of this commitment, we have received
the prestigious International Organization for Standardization
(ISO) 9001:2008 certification.
ISO 9001:2008 is the internationally recognized standard for
quality management systems. As a result of certification,
United Concordia has been recognized for meeting the following
standards:
Providing a structured system where best
practices are used throughout the organization.
Enabling continuous improvement in achieving defined
objectives.
Focusing operations on meeting and exceeding customer
requirements.
Our ISO 9001:2008 certification reinforces our commitment to
our core values of operational excellence, customer focus
and continuous improvement. Our customers, both internal
and external can be assured that we are unwavering in our commitment
to exceeding their expectations.
