United Concordia's TDP Department is ISO 9001:2008 Certified

United Concordia is a national dental insurance company providing high quality, cost effective dental benefit programs to TDP enrollees, including active duty family members, National Guard and Reserve members and their families.

We are committed to the satisfaction of our enrollee, Government and provider customers through a demonstration of operational excellence, personalized support of the military community and continuous process improvement. As confirmation of this commitment, we have received the prestigious International Organization for Standardization (ISO) 9001:2008 certification.

ISO 9001:2008 is the internationally recognized standard for quality management systems. As a result of certification, United Concordia has been recognized for meeting the following standards:

• Providing a structured system where best practices are used throughout the organization.
• Enabling continuous improvement in achieving defined objectives.
• Focusing operations on meeting and exceeding customer requirements.

Our ISO 9001:2008 certification reinforces our commitment to our core values of operational excellence, customer focus and continuous improvement. Our customers, both internal and external can be assured that we are unwavering in our commitment to exceeding their expectations.